If you’ve ever been in the middle of doing laundry and suddenly noticed your Kenmore washer displaying an F21 error code, you’re not alone. This common issue can be frustrating, but the good news is that it’s often something you can fix yourself without needing to call a professional right away. In this guide, we’ll walk you through what the F21 error code means, its possible causes, and step-by-step solutions to get your washer back up and running.
What Does the F21 Error Code Mean?
The F21 error code on a Kenmore washing machine indicates a long drain time. The washer is programmed to drain within a set period; if it fails to do so, it triggers this error. This could be due to:
✔ Clogged drain hose – A blockage in the hose prevents water from flowing out properly
✔ Blocked drain pump filter – Lint, coins, or debris may be obstructing the filter
✔ Faulty drain pump – If the pump is damaged or worn out, it won’t drain efficiently
✔ Improper drain height – The drain hose should not be positioned too high, or water won’t exit correctly.
Step-by-Step Solutions to Fix the F21 Error Code
1. Check the Drain Hose
- Step 1: Turn off and unplug the washer to ensure safety.
- Step 2: Locate the drain hose at the back of the washer.
- Step 3: Inspect the hose for kinks, twists, or blockages. Straighten it out if necessary.
- Step 4: Remove the hose and check for debris. Use a pipe cleaner or a small brush to clear any clogs.
- Step 5: Reattach the hose securely and ensure it’s properly connected to the drain pipe.
2. Inspect the Drain Pump
- Step 1: Unplug the washer and locate the drain pump (usually at the bottom front or back of the machine).
- Step 2: Check for visible debris or obstructions around the pump.
- Step 3: Remove the pump cover and inspect the impeller (the rotating part) for damage or blockages.
- Step 4: Clear any debris and test the pump by manually rotating the impeller. If it’s stuck or damaged, you may need to replace the pump.
3. Clean the Filter
- Step 1: Refer to your Kenmore washer’s manual to locate the filter (if applicable).
- Step 2: Remove the filter and rinse it under running water to remove lint and debris.
- Step 3: Reinstall the filter and ensure it’s securely in place.
4. Check the Water Level Sensor
- Step 1: Unplug the washer and locate the water level sensor (usually near the top of the tub).
- Step 2: Inspect the sensor for damage or loose connections.
- Step 3: If the sensor appears faulty, consider replacing it with a new one.
5. Reset the Washer
- Step 1: Unplug the washer for 5-10 minutes to reset the control board.
- Step 2: Plug it back in and run a test cycle to see if the error code reappears.
When to Call a Professional
If you’ve tried all the steps above and the F21 error code persists, it may be time to call in the experts. A professional appliance repair technician can diagnose and fix more complex issues, such as a faulty control board or a severely damaged drain pump.
At Amar Appliance, we specialize in repairing Kenmore washers and other major appliances. Our experienced technicians can quickly identify the problem and get your washer back to working order, saving you time and hassle.
Preventative Maintenance Tips
To avoid future F21 error codes and keep your Kenmore washer running smoothly:
- Regularly clean the drain hose and filter.
- Avoid overloading the washer, as this can strain the drain pump.
- Check for and remove small objects (like coins or buttons) from pockets before washing.
- Schedule routine maintenance with a professional appliance repair service.
Need Help? Contact Amar Appliance Today!
Dealing with an F21 error code on your Kenmore washer can be a hassle, but you don’t have to face it alone. At Amar Appliance, we’re here to help with all your appliance repair needs. Whether it’s a drainage issue, a faulty pump, or any other problem, our team of skilled technicians is just a call away.
Visit us at amarappliance.ca to learn more about our services or to schedule an appointment. Let us take the stress out of appliance repairs so you can get back to your daily routine!